課程大綱： Personal Efficiency and Managing Meetings培訓
Understanding Ourselves and Others
Understanding that when we ask others to attend a meeting we are imposing upon them our list of priorities
What makes us behave the way we do?
Are we aware how our behaviour affects others: do they always respond in the way we want them to and in the way that they should? If not, why not…?
The Process for Managing Meetings
Why is a meeting necessary; what are the alternatives; are any of the alternatives preferable?
The process for calling, managing and preparing for meetings:
Creating a meaningful agenda covering the objectives for the meeting, the subject(s) to be covered and suggested timings
Inviting only the right people – and nobody else
Managing the meeting: allowing only relevant contributions (but being careful to differentiate between relevant and irrelevant); keeping to the agenda; keeping to time
Creating outputs: not necessarily detailed minutes but, at least, actions points
Arranging follow-up meeting(s)
Attending Meetings
Do I need to attend all the meetings to which I am invited?
How do I decide whether (or not) to attend meetings?
What justifications do I have for declining to attend?
What else am I allowed to do during a meeting related to attendees, subject matter being discussed and timings?
Other Personal Efficiency and Time Management Issues
Setting Objectives – personal and professional – and keeping to them
Work Prioritisation
How do I decide what needs to be done?
How do I prioritise these activities?
Employee-Imposed Time: are my staff and colleagues working for me or am I working for them…?
Time Bandits: what else steals time away from me and what can I do about it?
E-mails
Telephone calls
Unplanned interruptions
Displacement activities: procrastination…
Other things…
Effective Delegation
Assertiveness: seeking a compromise; learning to say “no” effectively
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