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課程大綱
 
  1. Oracle Eloqua and Oracle Content Marketing Cloud S
    ? Oracle?Eloqua?and?Oracle?Content?Marketing?Cloud?Service?
    2013?Implementation?Essentials培訓(xùn)
    課程大綱:
    1、Oracle?Eloqua?Marketing?Cloud?Service?Product?Overview
    ?? Provide?an?overview?of?how?Eloqua?fits?into?the?wider?solution?and?point?of?integration
    ?? Describe?the?features?of?Oracle|Eloqua?and?the?value?of?these?features?to?marketing?and?sales
    ?? Describe?the?Eloqua?social?components,?how?they?work?and?how?they?differentiate?Eloqua?from?
    other?solutions
    ?? Describe?how?Eloqua?AppCloud?works?and?be?familiar?with?the?types?of?cloud?connector?components?
    available
    ?? Explain?how?information?created?by?marketing?can?be?shared?with?sales
    ?? Provide?an?overview?of?Insight?reporting?and?how?it?enables?marketing?to?demonstrate?the?value?of?
    their?activities
    2、Oracle?Eloqua?Marketing?Cloud?Service?System?Architecture
    ?? Describe?the?different?components?of?the?Eloqua?application,?how?they?are?used?to?serve?specific?
    functions?and?work?together
    ?? Describe?the?scalability?of?Eloqua's?architecture
    ?? Explain?Eloqua's?open?approach?to?integration?with?a?high?level?understanding?of?available?API's
    ?? Describe?the?Eloqua?Data?Model?and?Digital?Body?Language
    3、Initial?Configuration
    ?? Generate?Eloqua?website?tracking?scripts?and?configure?tracking?of?non-html?content
    ?? Configure?Sub?Sites
    ?? Setup?tracking?of?query-string?based?websites
    ?? Implement?and?configure?each?Branding?and?Deliverability?package
    ?? Configure?default?email?settings,?master?exclude?list,?microsite,?company?default?settings,?
    and?default?confirmation?pages
    ?? Create?a?new?Eloqua?Marketing?user?with?applicable?user?settings
    ?? Configure?subscription?management?using?any?one?of?Eloqua's?three?standard?options
    ?? Create?fields,?views,?and?picklists
    ?? Perform?an?initial?list?upload?of?bouncebacks,?unsubscribes,?and?contacts
    ?? Describe?IP?Warming?and?know?when?this?is?required
    4、Automation:?Lead?Nurturing
    ?? Create?emails?by?uploading?an?html?file?and?creating?an?email?in?the?editor
    ?? Generate?and?interpret?Email?Content?and?Deliverability?reports.
    ?? Integrate?and?configure?forms?with?Eloqua?using?any?one?of?three?different?methods
    ?? Describe?the?purpose?of?common?lead?nurturing?campaigns
    ?? Configure?Field?Merges,?PURLs,?Shared?Content?and?Dynamic?Content?in?emails?and?landing?pages
    5、CRM?Integration
    ?? Describe?the?relationship?between?internal?events,?external?calls,?and?autosynchs
    ?? Configure?a?bi-synchronous?integration?with?CRM,?including?weblinks
    ?? Create?a?Custom?Object?and?Custom?Objects?fields
    ?? Integrate?CRM?custom?objects?with?Eloqua?and?leverage?the?data?for?segmentation,?personalization,?
    and?scoring
    6、Automation:?Lead?Scoring?and?Data?Tools
    ?? Configure?a?Lead?Scoring?model
    ?? Configure?Program?Builder?actions,?decision?rules,?and?feeders?and?enable?in?the?appropriate?
    program?run?mode
    ?? Create?a?program?to?update?CRM?with?Lead?Scores
    ?? Configure?Eloqua?Data?Tools
    7、Integrating?with?Third?Party?Systems
    ?? Gather?customer?requirements?and?configure?Data?Imports?and?Data?Exports
    ?? Configure?Cloud?Connectors?in?Eloqua
    8、Closed-Loop?Reporting
    ?? Describe?the?technical?Eloqua?components?of?Closed-Loop?Reporting
    ?? Describe?how?revenue?is?tied?to?campaigns?(Revenue?Attribution?Model)
    ?? Configure?the?campaign?and?opportunity?settings?and?the?bi-synchronous?CRM?integration?for?Closed-Loop?Reporting
    ?? Interpret?Closed-Loop?Reporting?reports?and?dashboards
    9、Sales?Enablement?Tools
    ?? Describe?the?features,?functions,?and?business?value?of?Eloqua?Profiler?and?Eloqua?Engage
    ?? Provision?Eloqua?Profiler?and?Eloqua?Engage?users?and?configure?these?sales?tools?in?an?integrated?
    CRM?system
    10、Advanced?Reporting
    ?? Explain?the?difference?between?the?Reporter?and?Analyzer?Insight?licenses.
    ?? Create?custom?reports,?edit?standard?Eloqua?reports,?and?build?custom?dashboards
    11、Event?Module
    ?? Explain?how?the?Event?Module?is?used?in?the?workflow?of?automating?event?management
    ?? Configure?a?single?or?multi-session?event,?merge?session?details?into?emails,?and?generate?automated?reminders?and?post?
    event?communications
    12、System?Administration
    ?? Configure?contact-level?security?by?creating?and?assigning?labels?in?a?custom?program.
    ?? Customize?asset?permissions?to?control?visibility?and?access.
    ?? Create?custom?security?groups
    13、Customer?Culture
    ?? Describe?how?Eloqua?nurtures?a?strong?customer?community?and?how?this?differentiates?Eloqua?
    from?other?solutions.
    ?? Identify?where?to?access?customer?success?stories
    ?? Explain?what?Markie?awards?are?and?understand?the?application?process
    ?


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